Question 1

What happens in a first session?

Accepted Answer

Your first session is a relaxed 60-minute conversation. Jean comes prepared from your initial message, so you don't have to start from zero. It's about getting to know you, understanding what you're going through, and figuring out how best to support you.

Question 2

How much does a session cost?

Accepted Answer

Session fees vary depending on the type of service. Please reach out via WhatsApp or email for the latest fee schedule. Corporate workshops may be claimable through HRD Corp.

Question 3

Do you offer online sessions?

Accepted Answer

Yes. Jean offers both in-person sessions in Kuala Lumpur, and online sessions via secure video call. Both options provide the same quality of care.

Question 4

Is everything I share confidential?

Accepted Answer

Absolutely. Everything discussed in therapy is protected by professional ethical standards and Malaysian law. Jean will explain the limits of confidentiality in your first session.

Question 5

How do I know if I need therapy?

Accepted Answer

You don't need to be in crisis to seek therapy. If you're feeling stuck, overwhelmed, or simply curious about understanding yourself better — that's reason enough. Therapy is for anyone who wants to grow.

Question 6

What is the You Ok Tak? workshop?

Accepted Answer

It's Jean's flagship 4-hour corporate mental health workshop designed for Malaysian workplaces. It covers practical tools for managing stress, recognising burnout, and building team wellbeing. It's HRD Corp claimable.